This Privacy Policy describes how MS PADMA ENTERPRISE and its affiliates (collectively “MS PADMA ENTERPRISE, we, our, us”) collect, use, share, protect or otherwise process your information/personal data through our website
(hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
Collection-We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email IDand/or any such information shared as proof of identity or address. We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis.
Usage– We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
Sharing– We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you.
Security Precautions– To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures.
Data Deletion and Retention– You have an option to delete your account by visiting your profile and settings on our Platform, this action would result in you losing all information related to your account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law.
Your Rights– You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.
Consent– By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy.
Changes to this Privacy Policy– Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices.
Contact us:
Phone: Time: Monday – Friday(9:00 – 18:00)